Migrate your store from Shopify.

Moving your store off Shopify? Give us its address. We read it the way a shopper does and rebuild it as an online store that is hosted and managed for $7 a month and changed by asking. Your products, customers and past orders come over from Shopify’s own export files, and your Shopify store keeps selling until you switch.

Not ready to start? Check what would move first

How it works

What a move from Shopify does, step by step.

You give us your store’s address

Type the address of your Shopify store and create an account. That is all we need to start. We never connect to your Shopify account and never ask for its password.
We look at your store and plan the move

The assistant reads your store, tells you what will come across and which export files to download from Shopify, and asks whether to keep the look or start fresh. Planning costs nothing.
We rebuild the store, and you bring the products

Once you start your plan, your store’s public pages are copied and rebuilt on our hosting, with how the store looks and where products appear. You download your product list from Shopify and bring it in, choosing what comes over.
You approve, then switch over

You look over a private preview while your Shopify store keeps selling. When you are ready you turn on card payments, put your products on sale and point your domain at the new store.

What moves

What comes across from Shopify.

We bring it over

Your store’s public pages, with their words, pictures and page addresses, so links people already have keep working
How the store looks and where products appear: the product grids, rows and product pages
Products from Shopify’s product export: sizes and colors stay on one product, with prices, sale prices and pictures, and you choose what comes over by collection, type, vendor or tag
Stock counts, from Shopify’s inventory export
Customers and past orders, from Shopify’s customer and order exports. Nobody is emailed, and with order history turned on, customers see their past orders when they sign in with the same email
Your blog, on its own page, with its posts yours to edit and add to

May need your help

The export files themselves: you download them from your Shopify admin and bring them in. We never connect to your Shopify account
Card payments: set up again in your shop’s settings before you switch. Saved cards do not move, so customers enter a card on their first order
Customer passwords and marketing consent: these do not leave Shopify, so customers set a new password and are asked again
Subscriptions and gift cards: these stay in Shopify
Shopify apps: a decision to replace or reconnect them
Very large catalogs: a shop holds up to 15,000 products for now

Stock is not kept in step with Shopify while you prepare. Export your products again just before you switch and bring them in: products already here are updated, not doubled.

Your choice

Keep the look, or start fresh.

Keep the current look

Each page is rebuilt to look the way it does now, with its words, pictures and links.

A fresh design

Every page keeps its words, links, documents and pictures, in a new modern design that keeps your logo, name and colors.

Either way, the rebuild is tested on computers and phones and compared with your Shopify store, and you look over a private preview before anything goes live.

Your domain and email

Your domain comes too, when you are ready.

Domain bought through Shopify? Your account walks you through Shopify’s own screens, step by step. Shopify emails the transfer code to the store owner once you start the transfer out, and a domain must be at least 60 days old to move.
Moving the domain does not move the store. Your shop on Shopify keeps working until you disconnect it, so you choose the moment to switch.
Your email keeps working. Before your domain switches, we copy its records, email first, and check the copy against what your domain answers today.

Good to know

Questions about leaving Shopify.

How much does it cost to migrate a store from Shopify?

The move is part of your plan: $7 a month, or $70 a year, with no setup fee and no separate charge for moving. Planning costs nothing, and you pay when you start your plan. Cancel within 14 days of your first payment and it is refunded in full. A domain name is a separate yearly cost. The card fees your payment provider charges on sales, and any postage you buy for a shipping label, are separate from the plan.

Do you connect to my Shopify account?

No. We read your public store the way a shopper sees it, and everything private comes from files you download yourself in your Shopify admin: the product, inventory, customer and order exports. Please do not send passwords in chat.

How do my products get from Shopify to the new store?

In Shopify, open Products, choose Export and export all products. In your new shop, choose Bring from Shopify and pick that file. You see exactly how many products each choice brings before anything is added, and nothing in Shopify changes.

When should I close my Shopify store?

Not until your new store is live on your domain and taking payments. Refunds on orders taken in Shopify are made in Shopify, where the money was taken, so keep the account open, on a paused plan if you like, until those can no longer come up. Download your payout reports and invoices from Shopify before the plan ends.

What happens to my Shopify store during the migration?

Nothing. Your Shopify store stays exactly as it is, live and selling, until you have looked over the new one and switched. The rebuild happens alongside, never instead.

Can you move my email too?

Yes. Alongside the website we can move mailboxes from Google, Microsoft 365 or another IMAP provider, with their folders and message history, and host business email at your domain going forward. One move can bring several mailboxes across. Calendars and contacts are not copied. Business email is optional, at $5 a month and $1 for each extra mailbox.

Moving from somewhere else? Wix website migration Squarespace migration Migrate from GoDaddy Migrate from WordPress How a migration works

Let’s move your store.

The store, shipping and moving your existing store are part of every plan, at $7 a month.

Start my migration See pricing