Move your Solo domain, step by step.
A domain bought through Solo does not move by itself when Solo closes. Mozilla moves it into a Name.com account of yours once you send it that account’s code. Here is each step in order, and what to do with the domain afterwards. Your part takes about ten minutes; then it waits on Mozilla.
First
Which of these is you?
- You bought your domain through Solo. Mozilla calls this Solo Domains, and you paid Mozilla for it. These steps are for you. Start them now: they wait on an email from Mozilla.
- You bought your domain somewhere else and pointed it at Solo. It is already in an account of yours, at IONOS, GoDaddy, Namecheap or wherever you bought it, and Mozilla says its steps are not for a domain bought through IONOS. Go straight to step 6.
- Your website was only at soloist.ai/yourname. You have no domain to move. Move your website and it gets an address of its own; you can add a domain later.
The steps
From Solo to an account of your own.
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Open a Name.com account
Go to name.com and create an account, or log in if you have one. Use an email address you can open right now: Name.com sends a code to it in the next step.
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Fill in your contact details
Open the menu under the person icon at the top right, choose Settings, then Default Contacts. Mozilla’s page links straight to it: name.com/account/contact.
Fill in the Registrant, Administrative and Technical tabs with your own details. A tick box copies the registrant’s details to the others. Press Update, choose how to get a verification code, and leave that window open until you have typed the code in and pressed Verify. If the window is closed first, nothing is saved.
Mozilla says Name.com cannot accept your domain until these contacts are complete. The registrant is the person or business the domain belongs to, so put yourself there: not a web designer, and not us.
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Copy your account code
Open the menu under the person icon again. Your account code is near the top right of the screen. It looks something like 1234567-890ab1c: numbers, a hyphen, then numbers and letters. Copy all of it.
The account code is not your password. Name.com uses it to move a domain from one account into another, which is what Mozilla does with it. Never send anyone your password.
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Email the code to Mozilla
Send your account code to support@soloist.ai. Say which domain it is and which Solo website it belongs to, and send it from the email address you sign in to Solo with, so Mozilla can see the request is yours.
This opens your own email with the message written, ready for you to send. What you type here stays on this page: it is not sent to us.
No email opened? Copy the message and paste it into a new email to Mozilla’s address above, from the address you use for Solo.
To:
Subject:Copied. Now paste it into your email.The message is selected. Copy it, then paste it into your email.
Mozilla then moves the domain into your Name.com account and emails you when it is done.
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Add a way to pay at Name.com
From now on your domain renews once a year at Name.com. Add your billing details there so it does not lapse. Mozilla says that if you do not, Name.com reminds you as the renewal date comes near.
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Point the domain at your new website
As soon as your plan here has started, open your website’s Domain page. Find the box headed “Or move it when it renews” or “Connect a domain you own”, type your domain and press Connect domain. Do this now, while your domain still answers: we copy its records, your email settings among them. Then we show you two nameservers.
Do not use “Move a domain to Jaybird now” yet: Name.com keeps a newly arrived domain locked.
Change the nameservers when Mozilla’s email says the domain is in your account. If you bought the domain somewhere else, change them now, where you bought it. At Name.com, open My Domains, choose your domain, then Manage Nameservers. Delete the nameservers listed there, add the two we showed you one at a time, and save. Name.com says a change like this takes roughly 48 hours to reach everyone.
Then go back to your website’s Domain page and press Put my website on yourdomain. Until you press it, your domain keeps showing your Solo website, which is deleted on November 30. The button is there once your website is published. You can press it straight after Connect domain: the switch happens by itself once the nameservers have changed.
Mozilla’s steps were read on November 10, 2026 from Mozilla’s Solo shutdown questions, and Name.com’s screens from its help pages the same day. If either has changed, its own page is the one to trust.
Good to know
Questions about a Solo domain.
How long does Mozilla take to move a Solo domain?
Mozilla’s page gives no time. It says only that it emails you when the move is complete. That is the reason to ask early: every Solo website is deleted on November 30, 2026, and Mozilla’s page does not say what happens to a domain nobody asked it to move.
Can Jaybird move my Solo domain for me?
No, and we would not ask you to hand it over. The steps need your own Solo account and a Name.com account in your name, so the domain stays yours. We can walk you through them: write to steve@jaybirddigital.com.
Do I have to move my domain to Jaybird?
No. It can stay at Name.com for as long as you like and still show your website here. Moving it to us is a choice you can make later, and it cannot start at once anyway: Name.com keeps a domain locked for the first 5 days after it arrives from another Name.com account.
Will my email keep working?
We copy your domain’s email records before anything switches, so mail keeps going where it goes today. Connect your domain before November 30 so there is something to copy. A mailbox that came from Solo itself is Mozilla’s to keep or close: ask Mozilla.
What if I bought my domain through IONOS?
Mozilla’s steps are not for you: your domain is already in your own IONOS account. Start at step 6 and change the nameservers at IONOS instead of Name.com.
What does moving a Solo domain cost?
Mozilla’s page names no charge for moving the domain. From then on its yearly renewal is paid to Name.com. Putting your website on the domain is part of the plan here: $7 a month, or $70 a year.
Is your website moved yet?
Your domain can wait on Mozilla. Your website cannot: it has to be copied while Solo is still up.
Move my Solo website See pricing